Frequently Asked Questions

Everything you need to know about your favorite snacks and cravings.

How do you ensure the freshness of your food products?

At The Fix, we use temperature-controlled packaging and rapid shipping methods to ensure every item arrives at your door as fresh as the day it was prepared.

Do you offer options for specific dietary restrictions?

Yes! We offer a wide range of gluten-free, vegan, and keto-friendly options. You can use our website filters to browse products that meet your specific dietary needs.

What is your shipping policy for perishable items?

Perishable items are shipped via expedited delivery (1-2 days) Monday through Wednesday to avoid weekend transit delays. Shipping costs are calculated based on your location at checkout.

Can I return a food item if I change my mind?

Due to health and safety regulations, we cannot accept returns on food products. However, if your order is damaged or incorrect, please contact us within 24 hours for a full refund or replacement.

Where can I find the nutritional information for your products?

Complete nutritional facts and ingredient lists are available on each individual product page under the 'Ingredients & Nutrition' tab.

Do you offer international shipping?

Currently, we only ship within the continental United States to ensure that our food products maintain their quality and safety standards during transit.